FREE GIFT AND INFORMATIONAL CARDS WITH EVERY ORDER!

Return Policy

 

🔮✨ Dosha Rocks Return Policy ✨🔮

We want your crystal shopping experience to be as enchanting as the energies our crystals possess. If, however, you receive a damaged crystal, we've got you covered with our return policy:

Conditions for Return:

  1. Returns are accepted within 7 days from the date of delivery.
  2. The return is only applicable if the crystal is damaged upon arrival.

Return Process:

  1. Contact our customer service team at dosharocks@yahoo.com within 7 days of receiving your order, providing your information and clear images of the damaged crystal.
  2. Our team will review your request and, if approved, will provide you with further instructions on how to return the item.

Shipping Details:

  1. The cost of shipping the item back to us is the responsibility of the customer.
  2. Please use a trackable shipping service to ensure the safe return of the damaged crystal.

Refund Process:

  1. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  2. If approved, your refund will be processed within 5-7 days in the original form of payment.

We appreciate your understanding and cooperation in making the crystal journey a positive one. If you have any questions or concerns, feel free to reach out to our dedicated customer service team. Thank you for choosing Dosha Rocks! 🌟🔮